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Frequently asked questions: General: Q: Can I see the vehicles before making my reservation? Yes, the vehicles can be seen on this web site on the Fleet
page or you can visit our showroom at: Q: How does the airport contract look like? You can reserve your transportation as soon as you receive your flight schedule. At least one week in advance is preferred. Q: Do I need to call and confirm my reservation? The company should contact you several days before your reservation, if you are not contacted please call the office no later than the day before you are scheduled to be picked up. Q: How much luggage can we fit in the vehicle? We can accommodate up to 6 standard size bags in the trunk. If you have more than six bags, the driver can place some bags in the front. Q: How will we recognize the driver at the airport or hotel? The driver will be at the designated limo area holding a sign with our company logo and your name printed on it. Q: What if we can not find the driver at the airport or hotel? You should call our office at 1-800-656-1185 Q: How does the event contract look like? Someone at least 18 years old must sign the rental agreement. Q: When should I make my reservation? You should make your reservation as soon as you decide on a date and time, if you desire a certain vehicle this is very important, we rent on a first come first serve basis. Q: How can I hold a vehicle and make a reservation? To make a reservation and hold a vehicle you can contact us on our secure reservation page on this sight or by phone at 1-800-656-1185. A major credit card is needed to do this. You may also come into one of our offices and leave a cash deposit. Q: When do my charges start, at pick up point or when the vehicle leaves the garage? The charges begin at pick up point unless that point is more than 50 miles from garaging location. Then additional charges may apply. Q: How do I pay for the services? We accept most major credit cards, travelers checks and cash. We do not accept personal checks within 21 days of any job. Q: When do I pay? If you are paying by cash you must pay any balance to driver at first pick up. When paying with credit card all charges are done thru the office. Q: Can I smoke and drink alcohol in the limo? All our vehicles are smoke free, alcohol may be consumed in the back of a limo if all passengers are 21 years of age or older. The use of illegal drugs is strictly prohibited. Q: May I request a particular driver or limousine? Yes, this should be done at the time you make your reservation, we will try our best to accommodate all requests. Q: Do I need to call and confirm my reservation? The company should contact you several days before your reservation, if you are not contacted please call the office no later than the day before you are scheduled to be picked up. Q: How does the prom contract look like? Q: Do you provide limousines for proms? Yes, we can provide limousine service for your prom. Q: How old do I have to be to reserve a limousine? You must be at least 18 years old. Q: When should I book the limousine for my prom? You should book a limousine as soon as they announce the date of your prom. This is very important if you want one of our specialty or exotic vehicles. Q: How can I reserve a limousine for my prom? You can contact us on our secure web page on this sight or by phone at 1-800-656-1185. A major credit card is needed to do this. You may also come in to one of our offices and leave a cash deposit. Q: When do I pay the balance? All proms must be paid 4 weeks prior to the prom date. Q: Can I smoke in the limousine? All our vehicles are smoke free. Q: My date is 21 can he/she drink in the limousine? No alcoholic beverages of any kind are allowed in the limousine under any circumstance. WEDDINGS Q: Do you rent limousines for weddings? Yes, we have wedding packages available. Q: What do I get in a wedding package? Our wedding package consists of up to 4 hours of red carpet service by our professional, tuxedoed chauffer with champagne and soft drinks provided in each vehicle. Q: What if I need the limo for more than 4 hours? Additional time can be added to any wedding package on a per hour basis. Q: When should I book my wedding? You should book your limousine as soon as you secure a time and date. Many of our reservations are made up to a year in advance. This is very important if you desire one of our specialty or exotic vehicles. Q: How can I hold a vehicle and make a reservation? To make a reservation and hold a vehicle you can contact us on our secure web page on this sight or by phone at 1-800-656-1185. A major credit card is needed to do this. You may also come in to one of our offices and leave a cash deposit. Q: When do I pay the balance? Weddings must be paid in full 4 weeks prior to the wedding date. Q: Can I smoke in the limousine? All our vehicles are smoke free. Q: May I request a particular driver or limousine? Yes, this should be done at the time you make your reservation, we will try our best to accommodate all requests. Q: Do I need to call and confirm my reservation? The company should contact you several days before your reservation, if you are not contacted please call the office no later than the day before you are scheduled to be picked up. |
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1999-2008 © Salon Salon Limousine, Fall River, MA 02723. All Rights Reserved. |
